HomeAbout UsSearchView CartFreightPayment DetailsFax/Price FormsContact UsPrivacyReturns Policy

Bonvale Creations


Essential Oils
Essential Oil Starter Packs
Electric Oil Vaporizers
Electric Oil Burners
Soy Wax Melts or Tarts
Oil Burners
Burner replacement glass dish
Ceramic Oil Scenter Cones
Car Scenter
Candles and Tea Lights
Incense
Incense Towers and Holders
Books
Massage/Carrier Oils
Frequently Asked Questions
Links

 


Returns Policy

 Version 08/06

 

 

 

REFUNDS
If for any reason you are not satisfied with any purchases you make from this site simply return your purchase within 14 days for a full refund - no questions asked. Sorry we cannot refund freight charges on delivery and return of goods.


GOODS DAMAGED IN TRANSIT
If your purchase is damaged in transit we will send you a "no charge" replacement, freight free. You will need to return the damaged product (or fragments which demonstrate reasonable evidence of breakage) to us for assessment.


METHOD OF REFUNDS
Bonvale Creations will refund to your credit card, or we can post a cheque or money order.


HOW TO MAKE A RETURN
All we ask is that you print and fill in the Returns Form below, and return the product in its original condition with its packaging. We will also need a copy of your order confirmation record and goods receipt.

 

 

 

 

 

 

 

 


Returns Form

 

 

RETURNS INFORMATION
Please provide us with the information outlined below. This information must accompany all returns.
Personal Details
Name:
Company: (If Applicable)
Street Address:
Town/Suburb:
State:
Postcode:
Country:
Email Address:
Contact Phone: (_____)________________
Preferred Contact Time:
Product Details
Returned Item:
Code # :
Receipt # :
Order Date:
Reason for return:
What would you like us to do?
a. Replace with another of the same product
b. Refund my credit card (if you paid by credit card only)
Refund by posting me a cheque or money order.

 

 

 

 

 

 

 

 


 


Secure ecommerce shopping cart software
and credit card processing provided by ezimerchant

LINKS
As Featured On Ezine Articles

Health and Medical information for consumers regarding essential oils
A wonderful fact sheet on aromatherapy


Body - Mind - Spirit >> find Practitioners, Clinics, Products, Colleges, Articles, Health News, Self Help Manuals, Peace Initiatives, Sustainable Living and more...
Use Nature

Bonvale Creations recommends Wendy Williams who is a naturopathic practitioner with her own clinic in The Rocks, Sydney, NSW.
Wendy Williams, naturapothic practitioner, based in Sydney NSW.


health-clinic.com.au - Directory of Australian health industry practitioners and professionals .
Your source for health and wellbeing information.

Aromatherapy and essential oils by Sunspirit
This Australian company provides an excellent choice of purely natural essential oils, herbal ointments, massage and environmental living blends.


Aromatherapy and Massage Supplies
Massage oils for relaxation and sensual massage. Herbal remedies with tea tree oil, st johns wort and pure essential oils.

Essential Oil
Aromatherapy and essential oil accessories including massage oil, storage boxes, and new usb aromatherapy diffuser.

Sydney based business for help with all your computer problems
Sydney based business for all types of service help and solutions on all types of computers.

www.ozeclick.com.au/directory/sydney
Online Sydney Directory for business,shopping and services



pygmy possum - for every mind, body and spirit. visit us to find practitioners, courses, events, rooms for rent, articles and hand-made Australian new age products and gifts

ecommerce Solution